Logo Whale - Transparent Background

Data Entry Clerk / VA

CS
Hybrid Workplace. Los Angeles, California, United States

Whale was founded in 2018 and has created a SaaS tool that helps (growing) companies centralize their knowledge base so they can onboard, train, and support their teams better.
In the last year, the team has grown from 2 to 7 people. After another successful fundraising round, this promising start-up is investing into scaling up the team.

The strengths of a good mix

We encourage underrepresented groups to apply. We believe in the strengths of well-balanced and mixed teams. We hope our applications will attract a broader audience regarding gender, religion, race, age, disability, linguistic differences, socioeconomic status, or sexual orientation.

What will you be doing?

You will liaise with and follow up with our Customer Success Manager as well as with customers to collect information. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

  • Data Entry and Updating existing data
  • Type or Copy / Paste data provided directly from customers
  • Verify data by comparing it to source documents
Human skills
  • Organizational and Time-management Skills
  • Great attention to detail and an Eye for Layout Styling
  • Strong work ethic
  • Willing to learn (Content needs to be entered in Whale)
Technical skills
  • Excellent knowledge of word processing tools
  • Proven experience as data entry clerk
Bonus points
What will you be offered?

Whale will offer a structured onboarding to make sure you will quickly feel comfortable in your new role

  • Whale has an open and transparent company culture.
  • Remuneration in accordance with the market
  • Opportunity to grow. (Lead the service team)

Other benefits:

  • Learn about the company, its values, and the team
  • Product Training
  • Learn about ICP and Persona's
  • Tool training
  • Meet the teams

Application form
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