Whale was founded in 2018 and has created a SaaS tool that helps (growing) companies centralize their knowledge base so they can onboard, train, and support their teams better.
In the last year, the team has grown from 2 to 7 people. After another successful fundraising round, this promising start-up is investing into scaling up the team.
We encourage underrepresented groups to apply. We believe in the strengths of well-balanced and mixed teams. We hope our applications will attract a broader audience regarding gender, religion, race, age, disability, linguistic differences, socioeconomic status, or sexual orientation.
You will liaise with and follow up with our Customer Success Manager as well as with customers to collect information. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
Whale will offer a structured onboarding to make sure you will quickly feel comfortable in your new role