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Congrats! You’ve created some killer Standard Operating Procedures (SOPs), your processes are more streamlined than ever, and you’re ready to focus on SOP training.
But there’s a problem: Your employees aren’t interested, and all your shiny SOPs are now sitting in a folder gathering digital dust.
With companies losing over $31.5 billion every year by failing to share internal knowledge, this is an all-too-real problem.
It’s clear something needs to shift.
So, how can you get the most from your employees and ensure they actually use the SOPs you’ve worked so hard to create?
In this ultimate guide to SOP training, we’ll share three simple steps to train employees so you can leverage internal knowledge and boost productivity.
Ready to leverage internal knowledge across your teams? Get in touch for a free Whale demo today!
The two biggest challenges for business leaders are building better operational processes (23%) and getting the most out of employees (30%).
You’ve already aced the first challenge and created some great SOPs — now it’s time to get the most from your employees.
Here’s how to ace your Standard Operating Procedures training and make sure those SOPs get used from day one:
First off, let’s jump into a quick psychology lesson to really get to know your teams — because the better you understand your employees’ needs, the better you can work together to leverage your processes.
And when it comes to human needs, research shows that all humans have the same innate psychological wishlists: Autonomy, a sense of belonging, and a mastery of their skills.
If your company can hit all three targets, employees will be able to do their jobs better, and gain higher job satisfaction, reduced burnout and boosted productivity. Plus, you’re guaranteed to see employee retention skyrocket. 👌
Here’s how to reflect these three psychological needs in your SOP training strategy:
In other words, you can boost employee satisfaction simply by giving teams the tools and training they need to do their jobs properly. Pretty cool, right?
So, now you know how great processes can impact employee satisfaction, let’s get into some on-the-ground tactics to put this psychology lesson into action:
Ready to empower your teams with great SOP training? Get in touch for a free Whale demo today!
Now you know the best way to train employees, it’s time to dive into the key steps to make your SOPs as accessible as possible.
With 46% of Gen Z workers looking for a personalized employee experience, tailoring SOP access to each individual employee is more important than ever.
Here’s how to make documentation as accessible and personalized as possible:
It’s official. The workplace is tracking obsessed.
From customer data to employee behavior, these days companies know that tracking and measuring data is the best way to keep tabs on progress, improve, and update.
Once you’ve trained your employees in core processes, there are several things you can track to make sure your SOPs are working and actually being used:
👉 Bonus tip: Whale allows you to track and measure all the data you need to understand how your SOPs are being used, how often, and where the knowledge gaps are.
Putting core processes on paper can be hard work — but getting your teams to use them is even harder.
Lucky for you, there’s a solution: Leverage your content and focus on SOP training to make processes accessible and easy to use.
From empowering your teams to measuring progress, there are simple steps you can take to make sure your SOPs get maximum airtime from day one.
But remember, SOP training is just one part of the picture — you need to continue to track and update for the best results. And once you’ve got your full SOP strategy in place, your processes are guaranteed to work like clockwork.
Looking for a way to easily leverage SOPs across teams? Look no further. Get in touch for a free Whale demo today!
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