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Learning how to write Standard Operating Procedures (SOPs) can boost productivity, increase revenue, and maximize ROI — but only if you get it right.
Get it wrong and your employees will be frustrated, bored, and ready to move on — just like the 86% of employees looking for new jobs because of their company’s broken processes. 😲
The problem is, SOPs are notoriously dense, jargon-packed, and hard to follow, making it a struggle for employees to finish tasks, and leaving companies out of pocket thanks to lost productivity.
But there is another way.
With the right tools and a quality SOP writing process, you can leap ahead of the competition to boost ROI and watch your revenue skyrocket. 🚀
In this ultimate guide, we’ll give you the whats and whys of a great SOP, show you how to write Standard Operating Procedures that actually boost ROI, and share the ultimate Standard Operating Procedures template.
Ready? Let’s go.
CTA: Ready to boost your ROI with smart, simple SOPs? Get in touch to find out how Whale can help.
Standard Operating Procedures (SOPs) are the instructional playbooks that show employees exactly how to get work done. They unify operations, keep standards to a set quality, minimize training time, and ensure processes lead to the same output every time.
SOPs can be used in any department at any level, and generally have the same format (more on this in a minute). So, once you know how to write a Standard Operating Procedure that shines, you can do it again and again. 💪🏼
To get your Standard Operating Procedure format right, you need to get the right people involved from day one. Remember, the more eyes you have on your SOP from the get-go, the more likely you are to smash it.
Here’s who to involve (get at least one of each on your development team):
Once you’ve gathered the right folks, set up a meeting and ask them to take you through the process step-by-step.
Boring Word docs are old news — these days, you can make your SOPs truly shine with the right tool.
From automated updates to instructional videos, there are a million and one ways to make your SOPs easier (and more fun) to use.
Knowledge and training platforms are a great way to create, maintain, and share procedures across teams while keeping track of who sees what, when.
Sounds awesome? That’s because it is.
CTA: Looking for a knowledge and training platform to bring your SOPs into the 21st century? Get in touch to find out how Whale can help.
Writing killer Standard Operating Procedures takes time — but with 76% of business leaders saying documentation issues impact revenue, it’s clearly worth the effort.
When it comes to writing SOPs employees love, you have three options:
Now you have the procedure down, it’s time to add the frills.
From the what-goes-where, to any extra equipment, links, or handbooks, this step is all about giving employees what they need to actually get the work done.
Here’s what to include:
At Whale, we know what it takes to create the perfect SOP.
Here’s a simple template to make sure you check every box, every time:
It’s all very well getting your SOP down on paper, but if it doesn’t look good or it’s not easy to follow, your employees probably won’t use it.
Here’s how to focus on user experience (UX) to ensure maximum SOP love:
Standard Operating Procedures are live documents you need to consistently keep an eye on.
As your business grows, your SOPs should become more streamlined — so make sure you’ve got a killer updating process in place to keep on top of changes and improve as you go.
Gone are the days of SOP paperwork pile-ups. These days, digital is the new king.
With a knowledge and training platform on your side to breathe fresh life into outdated documentation, you’re guaranteed to boost productivity, improve ROI, and watch your revenue skyrocket.
From easy-to-use dashboards to those visual extras, there are a ton of ways the right tool can help uplevel your SOPs so employees can dig deeper. With the right tools, the possibilities are endless.
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