SOP & Documentation cheat sheet

What to expect?
Source of inspiration for on what to document.

Large collection of +175 subjects tailored to Small and medium-sized enterprises and MSP's.

Department specific processes, policies and procedures.

Increased speed of Answers 🙋‍♂️
Rather than having each employee develop their own messaging, answers, and resources to use with customers, give them ready-made content.

Minimize Wasting Time 🕓
Quick access to your teams most frequent recurring questions helps them delivering better and faster solutions. A win-win for you and your customer.

Reduce training time 💪
Training new employees is far quicker and easier when you have clear, explicit explanations of products and security knowledge, support processes and messaging and troubleshooting info.

Reduces mistakes 👎
By having your way of work documented you leave less room for error. Everyone knows what is expected of them and how to handle in different situations.
Download your free copy
Thank you!
Your submission has been received!


Discover how Whale could help you to document, train and re-inforce your teams on every process, SOP, policy and best practice from within the tools you already use.
Oops! Something went wrong while submitting the form.
© Copyright 2020 Whale